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Terms & Conditions
South East Repointing Specialists
Terms and Conditions
Effective Date: 22nd January 2024
Welcome to South East Repointing Specialists. By accessing and using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions govern your use of the South East Repointing Specialists website and the services provided. By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services Provided
We provide brick and stone repointing, masonry weatherproofing, wall ties, helibars, and other related services to residential and commercial clients throughout South Eastern England. Specific details about our services, including pricing and availability, are available upon request.
3. Use of Website
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Content: All content on this website, including text, images, logos, and graphics, is the property of South East Repointing Specialists unless stated otherwise. You may not use, modify, or reproduce any part of the website without our prior written consent.
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Accuracy: While we strive for accuracy, we do not guarantee the accuracy or completeness of the content on our website. We may update or modify the website content without notice.
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Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external websites.
4. Client Responsibilities
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Information: You agree to provide accurate and complete information when requesting our services or interacting with us. This includes, but is not limited to, your contact details and project requirements.
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Access: You agree to provide reasonable access to the site or property where work will be conducted.
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Cooperation: You agree to cooperate with our team during the course of the project, including providing access to the necessary areas and following safety procedures.
5. Pricing and Payments
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Estimates: We will provide an estimate for services based on the details you provide. Final costs may vary depending on the scope of work, materials used, and other factors.
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Payments: Payment terms will be outlined in your project quotation. Invoices must be paid within the specified period. We accept payments via bank transfer, credit card, or other agreed methods.
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Late Payments: Late payments may incur additional charges or interest, as specified in your contract.
6. Project Completion and Guarantees
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Completion: We aim to complete all projects on time and to the highest standards. However, project timelines may be affected by unforeseen circumstances, including adverse weather conditions or delays in material supply.
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Guarantees: All of our work is backed by a 10-year guarantee. This covers defects in workmanship and materials under normal use, but excludes damage caused by external factors, improper maintenance, or misuse.
7. Health and Safety
We are committed to ensuring the safety of our employees, clients, and any third parties on site. All work will be carried out in accordance with health and safety regulations, and we will conduct safety briefings as necessary. You must adhere to any safety guidelines provided during the course of the work.
8. Liability
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Limitation of Liability: South East Repointing Specialists will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our liability for any direct damages is limited to the total value of the services provided.
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Force Majeure: We are not responsible for delays or failures to perform our services due to circumstances beyond our control, including natural disasters, strikes, or government actions.
9. Confidentiality
We respect your privacy and will not disclose any personal or project details to third parties, except as necessary to complete the project or as required by law. All information you provide will be handled in accordance with our Privacy Policy.
10. Modifications to the Terms
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated Effective Date. It is your responsibility to review these Terms periodically.
11. Termination
We may suspend or terminate our services if you fail to comply with these Terms and Conditions or if we believe the relationship is no longer viable. In the event of termination, any outstanding payments must be made immediately.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
South East Repointing Specialists
Mobile: 07856 278 402
Email: info@se-repointing-specialist.co.uk
Service Area: South Eastern England
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